Job Summary:

We are seeking an experienced Business Intelligence (BI) Team Manager / Director to lead and grow our BI team, currently consisting of four members. This role is pivotal in transitioning our BI function from an entrepreneurial approach to a scalable, process-driven model. The ideal candidate will excel at team leadership, operational efficiency, and strategic alignment, ensuring the delivery of impactful BI solutions while driving team objectives.

Why You'll Love Working at ClarisHealth

We believe our team deserves the best, and we’re proud to offer a comprehensive benefits package designed to support your success, both at work and in life. Here’s what you can look forward to:

• Medical, Dental, and Vision Insurance – Enjoy medical, dental, and vision insurance that begins on your first day, ensuring your health and wellness are always supported.
• 401(k) with Matching and Immediate Vesting – Secure your financial future with a company match and instant vesting.
• Company-Paid Short-Term Disability (STD) – Added security for unforeseen circumstances.
• Company-Paid Personal Financial Advising – Expert guidance to help manage your finances.
• New Hire Stipend – A one-time stipend to purchase home office supplies (laptop and charging cable provided by the company).
• Pet Insurance Options – Choose from two carrier options to keep your furry friends covered.
• Paid Holidays – 9 company holidays plus 2 floating holidays for added flexibility.
• Virtual Counseling and Telemedicine – Company-paid access to mental health and medical support from the comfort of your home.
• Paid Parental Leave – Time to focus on family during this special chapter.
• Generous Vacation & Wellness Time – 4 weeks of vacation beginning accrual on day one, plus 1 additional week for wellness.
• Professional Development Stipend – After one year, enjoy a $500 annual stipend to invest in professional growth (e.g., certifications, webinars).

You may be ideal if you have:

• 5–7 years of Business Intelligence experience, with a proven track record in delivering data- driven insights.
• Minimum of 3 years as a BI Team Manager, with demonstrated success in team leadership and operational oversight.
• Proven success delivering Business Intelligence solutions as a component of a SaaS platform.
• At least 1 year of experience working within Agile frameworks, managing projects in a dynamic, iterative environment.

Technical Skills:

• Strong proficiency in BI platforms, preferably Domo, with expertise in data visualization, reporting, and analytics best practices.

Preferred Skills:

• Payment integrity experience is a plus but not required.

Soft Skills:

• Exceptional communication and interpersonal skills, capable of building strong relationships with team members and stakeholders.
• Strong organizational abilities and a detail-oriented mindset.
• A proactive approach to problem-solving and adaptability in a fast-paced environment.

Responsibilities:

Leadership & Team Growth

• Lead, mentor, and develop a team of four BI professionals, fostering collaboration, skill development, and innovation.
• Prepare for and manage anticipated team growth, ensuring a seamless onboarding and development process for new team members.

Operational Efficiency

• Establish, maintain, and enforce Standard Operating Procedures (SOPs) to drive consistency and quality across BI deliverables.
• Transition the BI offering from an entrepreneurial model to a scalable and repeatable framework, ensuring sustainability and efficiency.

Strategic Alignment

• Align team activities with organizational OKRs, prioritizing initiatives that deliver high-impact analytics and insights.
• Act as a bridge between business stakeholders and the BI team, translating business needs into actionable data strategies.

Technical Leadership

• Drive the adoption and effective use of BI platforms, with a strong preference for Domo, ensuring the delivery of actionable insights and data visualizations.
• Stay abreast of emerging BI trends and technologies, implementing best practices to enhance the team’s capabilities.

Agile Methodology

• Apply Agile principles to manage workflows, optimize project delivery, and foster a flexible, iterative approach to BI development.

Artificial Intelligence Integration

• Leverage Artificial Intelligence (AI) to enhance BI offerings, providing clients with innovative generative AI solutions tailored to their needs.
• Utilize AI to facilitate the development of BI artifacts, such as dashboards and reports, ensuring efficiency and innovation in design and execution.
• Employ AI-powered tools to ensure accuracy and quality control in BI artifacts, maintaining high standards in data visualization and analytics.

Additional Focus Areas

• Provide guidance and support for projects involving payment integrity, leveraging experience or domain knowledge to enhance analytical output (preferred but not required).

Other Duties:

This job description in no way states or implies that these are the only duties to be performed by this employee. This position will be required to follow any other instructions and to perform any other duties requested by his/her supervisor. Individuals will always be expected to maintain a professional work environment.

About ClarisHealth

ClarisHealth, based in Nashville, Tenn., provides health plans and payers with a better way to drive claims payment accuracy. Its proprietary, A.I.-powered enterprise technology platform Pareo® allows health plans across the U.S. to reduce manual work, gain insights into operational performance across lines of business, and accelerate their strategy to overpayment prevention – at a significantly reduced cost.

Company Culture

Our company values help everyone move in alignment toward this mission. We are …

Compassionate. We practice servant leadership, encourage inclusion and engagement, and actively acknowledge and celebrate each other’s contributions.

Communicators. We listen first with an emphasis on understanding. We seek solutions to problems, and practice radical candor with positive intent.

Challengers. We get the right stuff done right, create clarity from complexity, take accountability and ownership, and we challenge ourselves daily.

ClarisHealth embraces a supportive working culture of creativity and innovation internally termed “Got Your Back.” We live out this #GYB spirit every day by working together with team members, clients, and other partners to achieve shared goals.

For more information about ClarisHealth and our culture, please visit us at https://www.clarishealth.com/careers/.

Other

Applicants must be currently authorized to work in the United States on a full-time basis. ClarisHealth is not able to sponsor applicants for work visas.

EOE, including Disability/Veterans; anyone needing accommodation to complete the interview process should notify the People Operations team.