Department: | Auditing/PI Services |
Location: |
· Establish and manage strong working relationships with key business partners.
· Develop scope and define backlog items (Epics/features/user stories) that guide the engineering dev teams.
· Develop and maintain an appropriately prioritized backlog of user stories for implementation.
· Solve product-related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments.
· Possess a fundamental understanding of end-to-end customer experience integrations and dependencies.
· Develop appropriately detailed specifications for the product features so they are clearly understood by the development teams.
· Represents team in front of stakeholders, clients or users
· A member of the team
· Follow our competitors and the industry.
· Increase an understanding of Agile practices, Lean Startup, new technologies opportunities and other new trends.
· Work closely with Product Management and SLT to create a product that fits the company portfolio.
· Escalate usability and performance issues as required, maintaining ownership of issues through resolution.
· Continuously assess, identify, and present opportunities to improve the customer experience.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship. The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.